YOU HAVE QUESTIONS? WE HAVE THE ANSWERS!!!

We hope that this FAQ clarifies any questions you may have had. Any further questions please shoot us an email, we are here for any questions you may have!

PHOTO BOOTH

Are you available on our event date?

There is a good chance we are available, but send us a date request so that we can check our availability calendar we will typically respond within hours of your request.


How far in advance do I need to book?

Reserve your date as soon as you know. Dates fill up exceptionally fast during peak seasons. If you have an event that is short notice, contact us as soon as possible.


What size is your photo booth and how many people can fit inside the photo booth?

At 5′ 7 roughly with a 10*10 backdrop you can fit well over a 5-7 people in the shot for loads of fun! Generally an 10’ x 10’ space is best.


How long should I rent the photo booth for?

In a typical hour the photo booth will be used for 40 photo sessions. So if you want around 200 prints you should rent it for 4 or 5 hours. This depends on how available you want Pic Pic Photo Booth to be for your guests. Of course it also depends on how long your event is and how many people are attending. To ensure that everyone gets a chance to use your Photo Booth you should plan on at least 2 hours for every 100 guests. In most cases our clients rent the photo booth for 5 hours for up to 200 guests.


Do we get unlimited photos?

Yes. With every package the “fun” is unlimited. Bear in mind time restraints however. If the photo booth is completely occupied during one whole hour (which there is a good chance of) you will get approximately 45 sessions during that hour. This includes the time that it takes for people to enter the booth area to take their photos and exit the booth.


What is the difference between “Unlimited Photos” and “Unlimited Prints”?

Some of the Photo Booth companies out there offer Unlimited Photos but not Unlimited Prints. This simply means that you and your guest taking as many pictures inside the photo booth may only get a single copy. For example, there are 6 people inside the photo booth during a photo session. Rather than getting 6 copies of the picture they will only give you a single copy. Pic Pic Photo Booth gives a copy to everyone in the picture. We are able to print extras instantly or extra copies at the end of the event. The client will also receive a USB flash at the end of the event. The flash drive contains a copy of each photo strip and each individual picture.


So, I have rented a photo booth. What do I do next?

Just relax! We will arrive at your event 1 hour early to set up. After the last photo is taken, it will take us an hour to break down. This is NOT included in the time that you rent out. For example, if you choose a 4 hour package, our professionals will actually be at your event for 6 hours.


Is the photo booth easy to use?

The photo booth is VERY easy to use. Just follow the easy instructions on the screen. Your pictures are taken and displayed within a second. Prints are available outside of the booth within 10 seconds. Any questions just ask your photo booth tech.


How do your photo booths work?

With the push of an arcade button, guests will have a choice of taking either a color photo or a black and white photo if previously discussed in quote. If traditional photos are chosen, the booth will then take 3 consecutive pictures 5 seconds apart, and then the traditional photo strips will print in less than 10 seconds!


Do you have any suggestions on how to make sure we and our guests take full advantage of the photo booth?

Based on the event, place the booth in a popular area such as near the bar or dance floor. We would suggest you let your guests know where it is and that it is available to them at no cost.


How long do I have to wait for the print to come out?

We use all digital technology that is safe for the environment and speeds up the process immensely. As soon as you start taking your first picture and then the last picture is taken. Our prints are usually out to you within about 1 minute from the start of the session.


What if I do not want a color Photo booth, what are my other options?

The photo booth offers a black and white option if color prints are not preferred which can be changed on site for each photo session. Please specify during booking consultation.


Will they fade to nothing after a week or so?

Prints are made using the same technology as one hour photo labs. So there is no need to wait for your print to dry, and risk smudging it all up. When it comes out it’s all done, dry, and ready to enjoy! Your strips should also last you more than a lifetime.


Do we need any special kind of hookup or facilities, to set up the photo booth on-site?

A normal AC power source is all that is needed, preferably within 10 feet of requested area of set up.


Can we personalize the prints?

Yes. You have the option of adding text to the prints (such as your event name) a logo or your picture. You may choose to have a picture of the Bride and Groom, birthday girl, etc. as the 4th picture on every strip. You may also add a logo with a date or other special information. We will go over this with you before the event and act upon your approval.


Can the photo booth be setup outside?

Yes, if there is shelter provided such as a tent or cover. If nothing is provided we may be able to provide a cover and required dry area. There may be an addition charge for this cover. Without shelter, the elements could lessen the quality of the photos. Keep in mind that electricity is required to run the Pic Pic Photo booth Tower. Here again, we can provide a “quiet” generator to supply sufficient electricity. There will be an additional charge for this service.


So will set up take away from my Package time purchased?

Just relax! We will arrive at your event 1 hour early to set up. After the last photo is taken, it will take us an hour to break down. This is NOT included in the time that you rent out. For example, if you choose a 4 hour package, our professionals will actually be at your event for 6 hours.


Do you charge extra to setup the photo booth?

No. Set-up is included in the price.


Will there be someone at the event to maintain the photo booth?

Yes. Professional Photo booth Specialist on hand and will accompany the booth to your event. They will monitor the booth constantly to insure it’s running properly.


What if I want more than one copy of the same image?

Not a problem. If yet another copy is desired, just ask your Pic Specialist. As many reprint strips as you would like to have can be printed at any session.


What if we lose a print?

You can have a copy of every picture taken put in your scrapbook. You will be given a flash drive of all your pictures handed to you at the end of your event to distribute at your discretion to your guest. As well as the online photo guest book that may take up to 72hr after event.


Can we get a copy of the images taken by the digital photo booth?

Yes all photo booth rentals include a USB flash drive or dvd with all of the photos taken at high resolution.


Can we move the photo booth to a different location during the event?

Yes. As long as it is at the same venue with no steps and no driving is necessary. However, the downtime in moving the photo booth is included in your rental time.


What if I need to cancel or change dates?

Because of the number of events we have on a monthly basis, there is almost a chance that you may or may not change your date. If you need to change your date, there is never a charge for a date change if done with at least 2 weeks’ notice. If you need to cancel your order entirely, any money paid as a deposit cannot be returned. We will however apply your deposit to any future date no matter when or how far out your new date may be.


Can we regulate how often people visit the photo booth?

Yes. We will have to come up with a plan with you before the event if you think that may be a problem. This is commonly considered when lots of kids are at an event, as they tend to use the photo booth a lot. Mind you, this is okay by us, but if you think it may be a problem then we can implement a “ticket” plan or something of that nature, that way all the adults will get a fair shot at the fun!


Can we rent more than one photo booth for our event?

Yes! We try to always have at least two booths available at a moment’s notice. Dates tend to fill up pretty fast. If you would like to book an additional photo booth please book ASAP.


How much time is needed to set up the photo booth?

One hour minimum. If there are any special requirements we may need a little more time.


Can I see a picture of the photo booth?

Yes! We have a picture on our price menu and on our homepage and Facebook.


PROPS

Do you provide props?

Yes. We do we have a variety to choose from to make sure your silly side comes out in the picture Pic your prop and pose!


Are the props children friendly?

Yes. Children love our props. All packages have children’s items (including hats) and most of the other items included in each package will fit on most kids.


Are the props clean?

Yes. We will provide sanitary products to ensure cleanliness of products used.


Can we supply our own props?

Yes. We encourage you to bring along any special props that your guests may enjoy taking pictures with. Props that suggest inside jokes are always fun to build your pictures with.


CUSTOMIZING

How does your photo booth provide favors to guests?

We can personalize your photos with an event description on the top, bottom, left or right of each picture. Email us for examples.


Can we choose the color of the background? Can we use our own background?

Yes. Our default background is white. But we also offer special order backgrounds upon consultation pricing will be given. This is a great option if you are looking to really invest on personalizing your event. Personalized back drops will be yours at the end of your event. If you wish to use your own background make sure it is at least 10*10 in height and width.